Clinical Governance CD
Clinical governance is the process of monitoring and improving the quality of the services offered in your pharmacy on a continuous basis. Vantage has developed a distance learning CD-Rom to guide you through Clinical Governance and develop an understanding of the requirements involved.
Processes put in place as part of Clinical Governance include:
- Conducting customer satisfaction surveys
- Developing a customer complaints system
- Employment of a dispensing error reporting system
- Staff training programmes and evaluations
The CD-Rom helps you to:
- Understand Clinical Governance
- Establish the link between Clinical Governance and the Pharmacy Contract
- Focus upon business areas that need to adhere to Clinical Governance requirements
- Identify resources to enable your pharmacy to adhere to Clinical Governance requirements
The Clinical Governance Support Service CD-Rom costs £15. Place your order in the Dispensary System using order code VAN1285N
You can order the Standard Operating Procedure and Clinical Governance CD-Rom together for £20, saving £5 using order code VAN1320Y.
