Website Terms of Access
AAH is a member or the Admenta Group of companies (Group) whose principal operating companies are:
AAH Lloyds Insurance (IoM) Limited
ADMENTA HOLDINGS LIMITED
ADMENTA UK PLC
JOHN BELL & CROYDEN LIMITED
LLOYDS CHEMISTS LIMITED
LLOYDS GROUP PROPERTIES LIMITED
LLOYDS PHARMACY LIMITED
LLOYDS PROPERTIES LIMITED
LLOYDS RETAIL CHEMISTS LIMITED
MPWB (ROMFORD) LIMITED
SAVORY & MOORE LIMITED
STEPHEN SMITH LIMITED
Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
BY USING THIS WEBSITE AND GIVING YOUR INFORMATION TO US, YOU INDICATE YOU CONSENT TO US AND OUR GROUP COLLECTING AND USING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY
You are permitted to establish a link to this website from other sites provided that, if we believe it would damage AAH any of our Group companies or an AAH Partner, you remove the link immediately if we ask you to do so.
THE INFORMATION WE COLLECT
In order to provide you with the services you require, we will collect personal information about you from our website, telephone conversations, emails and written and verbal communications. These will include, for example, your name, address, email address, phone number and details that are relevant to the service(s) in which you are interested.
We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, such as other companies in our Group.
Information about other people
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us, and to consent to its use on their behalf, before doing so.
HOW WE WILL USE YOUR INFORMATION
to provide the services you request from us
to communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order
for record keeping purposes
to carry out market research so that we can improve the services we offer
to track and analyse activity on our website
to create an individual profile for you so that we can enhance your user experience, to understand and respect your preferences and to provide details of relevant offers and opportunities where you have agreed to receive them
Disclosing your personal information
OFFERS AND OPPORTUNITIES
We and our Group would like to contact you and/or any person whose information you provide to us to tell you and/or them about offers and opportunities that are available and about a range of other initiatives in a number of ways, including by post, telephone, text/picture/video message or by email. Details of how to opt-in to receiving details of offers are on relevant pages of this website. You can change your/their mind at any time by any of the methods shown below (see the section "How to contact us" below) or by following the instructions with each offer you receive.
We take the security of personal information seriously. We employ security technology, including firewalls, and Secure Socket Layers to safeguard information and have procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised disclosure, use, loss and damage.
We may monitor or record telephone calls for security purposes and to improve the quality of the services we provide to you.
USE OF YOUR INFORMATION OUTSIDE THE EUROPEAN UNION
Privacy laws and practice are constantly developing and we aim to meet high standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.
UPDATING AND CORRECTING INFORMATION
We encourage you to promptly update your personal information if it changes. If you are providing updates or corrections about another person, we may require you to provide us with proof that you are authorised to provide that information to us.
YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION
You have the right to receive a copy of the personal information that we hold about you. The same right applies to any other person whose personal information you provide to us. We may charge a small fee towards the cost of administering any request made. The current fee is £10.00.