Quality Payments Scheme Help & Support

AAH is here to support you during these challenging times. To help you to maximise your Quality Payment, Careway our business support brand have developed resources and guidance to help you to be compliant.

The Careway Quality Payment Toolkit includes tools for each of the Quality Criteria, simply pick and choose the support you need.

By April 2017 you need to achieve the four gateway criteria

Provision of at least one specified advanced service MUR, NMS, NUMSAS Pilot

NHS Choices entry up to date

Ability for staff to send and receive NHS mail

Ongoing utilisation of the Electronic Prescription Service

Only if you meet the four gateway requirements will you be eligible to claim. Your payment value will then depend on how many of the eight quality criteria you achieve at each review point.

Domain
Criteria
Value
Review Frequncy
Review Date
Support Available
Standard Price
Patient Safety
Written annual safety report available for inspection at review point
£1,280
Annual
28th April 2017 or 24th November 2017
Careway Quality Care Operating guidance, templates & logs to provide evidence for annual report
Sign Up
£200
Patient Safety
80% registered pharmacy professionals have Level 2 safeguarding status
£640
6 months
28th April 2017 and 24th November 2017
Careway Safeguarding Policy Guide to help you create a Safeguarding Policy
Download your free guide
Free resource download your copy today
Patient Experience
CPPQ results from last 12 months published on the pharmacy’s NHS Choices page
£320
Annual
28th April 2017 or 24th November 2017
Careway CPPQ Service Single end-to-end package to help you conduct your survey and display your results on NHS Choices
Speak to your AAH Account Manager today
£100
Public Health
Healthy Living Pharmacy level 1: Royal Society for Public Health QA process for HLP level 1
£1280
Annual
28th April 2017 or 24th November 2017
Healthy Living Pharmacy Complete Pack Everything you need to start your journey to become a Healthy Living Pharmacy, develop your team and provide them with resources to engage proactively with your community
Sign up
Healthy Living Pharmacy Leadership Training One of the requirements is that an individual from the pharmacy team has undergone leadership training. This practical training session operated in partnership with CPPE will enable you to identify different leadership styles, engage your team to deliver proactive healthy lifestyle advice and apply the principles of effective change management to support your team through the process of change.
Sign up
£205
£97.50
Digital (SCR)
Demonstration of having accessed the Summary Care Record and increase in access since the last review point
£640
6 months
28th April 2017 and 24th November 2017
Careway Summary Care Record Implementation Pack Support to introduce SCR in your pharmacy including usage trackers
Sign up
£70
Digital (DoS)
NHS111 Directory of Services entry up to date at review point
£320
6 months
28th April 2017 and 24th November 2017
Free resource download your copy today
Clinical Effectiveness
Asthma patients dispensed more than 6 short acting inhalers with no corticosteroid inhaler in a 6 month period are referred to appropriate health care professional for review
£1,280
6 months
28th April 2017 and 24th November 2017
Careway Asthma Referral Pack Identify patients with uncontrolled asthma who need further support
Sign up
£50
Workforce
80% of all pharmacy staff working in patient facing roles are trained ‘Dementia Friends’
£640
6 months
28th April 2017 and 24th November 2017
Dementia Friends have resources available. To find out more
click here.
Visit the Dementia Friends website for more information

Including operational guidance, templates and log sheets to provide evidence for the annual report, the Careway Quality Care Pack will equip you to be compliant with Patient Safety Report Quality Criteria.

Patient safety and ‘Quality Care’ is important beyond meeting the requirements to claim your Quality Payment for the Patient Safety Report criteria. The Quality Care pack will support you to improve patient safety in your pharmacy.


The guidance shared through ‘Quality Care’ brings together professional best practice and the insight of experienced practitioners who work in day to day practice or in specialised Clinical Governance and Professional Standard roles throughout the Celesio UK network.


We hope that you find this pack helpful and that throughout its implementation you are able to provide improved ‘Quality Care’ for your customers and become compliant to claim your Patient Safety Report Quality Payment.


Includes:

  • Careway Quality Care Introduction
  • Near Miss Log Sheet
  • Near Miss Review Sheet
  • Near Miss Review Attendance List
  • Careway Professional Standards Audit
  • Quality Care Useful Documentation
  • Written Report template

Sign up today

The Careway Safeguarding Policy and Procedure allows you to build on the requirements of the Quality Payments Scheme by helping you to create a Safeguarding Policy that reflects both your pharmacy’s beliefs and the legal obligations you have as healthcare professionals in safeguarding.

Safeguarding is important beyond meeting the requirements to claim your quality payment. Safeguarding is everybody’s business and the safety and wellbeing of those in vulnerable circumstances should be at the forefront of our industry.


Community Pharmacy holds a unique position amongst healthcare professionals to be able to support the safeguarding agenda. This is due to our immediate accessibility and knowledge of the community.


Therefore, we are a rich source of intelligence to the local authorities to help protect children and adults at risk.


Includes: Careway Safeguarding Children and Adults at Risk Policy and Procedure

Download your free policy and procedure document today

The mandatory Community Pharmacy Patient Questionnaire is now part of the Quality Payments Scheme. CPPQ can all too often be a burden for busy pharmacies across England and Wales.

The Careway CPPQ Module enables you to concentrate on supporting customers, while we take the hassle out of your annual survey for you.


Includes:

  • Organising and providing patient surveys
  • Third party expertise to manage data collection and analysis
  • An online portal to access your results
  • Online forms for ease of use
  • Quick printing of additional questionnaires
  • Easy-print posters showing your results

To find out more please speak to your dedicated AAH Account Manager.

Healthy Living Pharmacy Leadership Training

One of the key requirements to become a Healthy Living Pharmacy Level 1 is that an individual from the pharmacy team has undergone leadership training. AAH can provide practical leadership training in partnership with CPPE. This training will enable you to identify different leadership styles, engage your team to deliver proactive healthy lifestyle advice and apply the principles of effective change management to support your team through the process of change. There are training sessions to be held around the country.


Book your leadership training today


Healthy Living Pharmacy Complete Pack

This pack will provide everything you need to start your journey to become a Healthy Living Pharmacy, develop your team and provide them with resources to engage proactively with your community. We have identified the pack from Pharmacy Complete as ideal to meet your needs.


The pack includes:

  • Complete HLP Workbook
  • Robust portfolio wallet with dividers
  • Health Champion distance learning course
  • Leadership distance learning course
  • Set of 19 Championing Health Reference Cards
  • Set of 10 Championing Healthy Lifestyle Pocket Cards

You will receive your pack within 14 working days of order

Order your pack today

In this pack you will find the tools that will enable you to meet the requirements of the Summary Care Record Quality Criteria.

On the day of the first review, the pharmacy can demonstrate a total increase in access to Summary Care Records between 1 December 2016 and 28 April 2017 in comparison to the previous 5 months; and on the day of the second review, the pharmacy can demonstrate a total increase to access to Summary Care Records between 1 May 2017 and 24 November in comparison to the previous 7 months.


Includes:

  • Summary Care Record Pharmacy Implementation Pack
  • Summary Care Record Standard Operating Procedure
  • Consumer leaflet ‘Summary Care Records: helping us help you’
  • Opt Out Form
  • Summary Care Record Pharmacy Access Log
  • SCR Viewing Tracker for Independent Pharmacies (excel doc)s
  • SCR Viewing Tracker for Multiples (excel doc)

Order your SCR pack today

You can claim a Quality Payment by simply making sure that your pharmacy’s NHS111 Directory of Services entry is up to date at each review point.

All AAH customers can download a handy ‘how to guide’ to ensure that your entry is up to date. Click here to get your copy.


Includes: Careway NHS 111 Directory of Services How to Guide


Order your SCR pack today

The Clinical Effectiveness Criteria provides an opportunity for you to deliver an excellent pharmacy experience to asthma patients in your community, so that they can live life to the fullest.

The Careway Quality Payments Asthma Referral Pack will support you to identify patients with uncontrolled asthma who need further support.


Includes:

  • Careway Quality Payments Scheme Asthma Referral How to Guide
  • GP Referral Letter
  • GP Referral Form
  • Quality Payments Data Collection Form

Order your Careway Asthma Referral Staff Guide today

Dementia Friends have resources available to help you ensure that 80% of all pharmacy staff working in patient facing roles are trained ‘Dementia Friends’. To find out more click here.